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Frequently Asked Questions

Garage Door Service & Repair FAQs

Here are some frequently asked questions about garage door repair. If you have a question that is not answered here, please feel free to contact us at (760) 530-6325 or visit our website for more information. We look forward to hearing from you!

Yes, our garage door repair technicians are available 24/7 to help you with any emergency garage door repair needs. We know that a malfunctioning garage door can be a major inconvenience, so we’re always here to help you get your door back up and running as quickly as possible. If you’re experiencing problems with your garage door, please don’t hesitate to contact us. We’ll be happy to help you troubleshoot the issue and find a solution.

We install Genie, Chamberlain, LiftMaster, and Craftsman garage door openers. We are authorized dealers for all of these brands and offer a full range of products, from the most basic chain drive models to the most advanced belt-drive and screw-drive openers. We can help you choose the right opener for your needs, and we’ll make sure it’s properly installed so that it works safely and efficiently. If you’re in the market for a new garage door opener, we would be happy to provide you with a free estimate.

If your garage door gets stuck halfway, this could mean that there is something obstructing the path of the door. It’s possible that a piece of debris might be blocking the door from closing all the way. If this is the case, you can try to clear away the obstruction and see if that fixes the problem. It could also be a more serious issue with the track or roller system or a problem with the door opener. If you are unable to determine what is causing the obstruction, it’s best to call in a professional to take a look and help resolve the problem. 

If your garage door isn’t functioning properly, there’s a chance that the springs could be worn out. Over time, springs can lose their tension and cause the door to become unbalanced. If you notice that your door is sagging or seems to be struggling to open and close, it’s a good idea to have a professional take a look. Our technician can check the springs and make sure they are in good working condition. If they need to be replaced, we can do so quickly and efficiently.

It’s generally recommended that you have your garage door serviced every 12 months. This helps to ensure that all the parts are in good working condition and that there are no potential issues. Servicing can also help to extend the life of your garage door. During a service, our technician will inspect the door, lubricate all the moving parts, and make any necessary adjustments. We can also resolve any small issues before they become big problems.

There are a few common garage door problems that you might encounter. One issue is that the door might get stuck halfway when you try to open or close it. This could be due to an obstruction in the path of the door or a problem with the track or roller system. Another issue is that the springs could become worn out over time and cause the door to become unbalanced. If you notice any of these issues, it’s best to call in a professional to take a look and resolve the problem.

If your garage door opener doesn’t seem to be working properly, there are a few things you can try. First, check to make sure that the power is turned on and that the batteries are fresh. If the opener still doesn’t work, you can try resetting it by unplugging it for a few minutes and then plugging it back in.  If that doesn’t work, you can check to see if there is something blocking the sensor. Finally, if all else fails, you can call Top Pro Garage Door to take a look and help resolve the garage door opener issue.

Yes, there are a few safety tips you should keep in mind when using your garage door. First, always make sure that there is nothing blocking the path of the door before you try to open or close it. Second, if the door seems to be struggling to move, don’t force it. This could cause the door to become unbalanced and possibly fall, which could lead to serious injuries. Third, if you notice any issues with the door, such as it getting stuck or the springs becoming worn out, don’t try to fix it yourself. Always call in a professional to take a look and resolve any problems.